How do I return an item?

Merchandise can be returned for a full refund within 14 days of receipt provided:
  • The items are returned in new condition with tags intact
  • the original receipt is included
  • the return package is postmarked no later than 14 days after the package receipt date.
Please do not return items if these 3 conditions are not met!
Customers are responsible for their own return shipping costs. Shipping from The James Store to the customer is always free!

Please return items to:
The James Store
Attn: Website Returns
2603 N 4th St
Columbus, OH 43202

If you have any questions, please email us at